DIY Order
Use this when the product link is clear, options are selectable and you do not need seller negotiation.
Open DIY order
Superbuy Help
Superbuy Spreadsheet help guide
Use this page when you found an item through Superbuy Spreadsheet and need to decide what to do next: submit a link, ask Superbuy, review QC, estimate shipping, or handle a problem.
Start here
The safest route is spreadsheet, link check, Superbuy order, QC, parcel.
Do not rush from a spreadsheet row straight to parcel planning. The order has to survive listing checks, seller options, warehouse inspection and route eligibility first.
- Open the spreadsheet item and verify the original source page is still live.
- Check size, color, seller photos, stock, return rules and whether the item could be restricted.
- Paste the product link into Superbuy or use enquiry if the listing needs manual handling.
- Review QC photos before shipping and add value-added services only when they reduce real risk.
Decision map
Which Superbuy action should a spreadsheet visitor use?
Shopping Enquiry
Use this when color, sizing, stock, seller terms, shipping restrictions or product details need a manual answer.
Ask SuperbuyExpert Sourcing
Use this when you only have a photo, partial name, sold-out reference, secondhand item or special purchase request.
Open sourcingShipping Calculator
Use this before building a large haul. Product price is not enough; route limits and volume weight can dominate cost.
Estimate shippingHelp Center
Use this for official answers on payment, order status, returns, storage, customs, insurance and after-sales.
Read official helpParcel Tracking
Use this after dispatch to check movement and compare route timing against the expected delivery window.
Track parcel
Checklist
Before you pay for a Superbuy Spreadsheet item
Listing check
Confirm the source listing is active, the selected variant exists, the seller photo matches the spreadsheet expectation and the product is not obviously risky.
Cost check
Estimate product price, domestic shipping, likely parcel weight, international route type and optional service cost before assuming the item is cheap.
Policy check
Review Superbuy counterfeit policy, route restrictions, food/liquid/electronics limitations and customs/tax exposure for your destination.
QC plan
Decide what you need to see in QC photos: size tag, sole, stitching, measurements, color, logo placement, accessory count or packaging condition.
Return plan
Know whether seller returns are possible. Some items, custom goods, secondhand listings or tag removal services can reduce return options.
Parcel plan
Group compatible items. Heavy, fragile, branded, battery, liquid and oversized items may need different routes or extra packing.
QC and warehouse
QC photos are the bridge between spreadsheet discovery and shipping confidence.
Superbuy's warehouse inspection can catch obvious issues, but the buyer still has to read the photos carefully. For spreadsheet finds, QC is where you confirm the item is worth shipping internationally.
Standard QCUse the default photos to confirm item identity, color, major defects and packaging.
Detailed photoRequest when you need close-up texture, tags, measurements, accessory count or defect proof.
Re-inspectionUse when the first inspection is unclear or the seller sent the wrong size, color or quantity.
Storage windowUse storage time to consolidate items, but avoid forgetting older orders before the free period ends.
FAQ
Common Superbuy Spreadsheet help questions
Can I buy directly from the spreadsheet?
No. The spreadsheet is for discovery and navigation. Open the original listing or copy the link, then place the order through Superbuy's official flow.
What if Superbuy cannot read the product link?
Use the manual shopping agent order or Shopping Enquiry. Include the product URL, desired variant, quantity, notes and screenshots if needed.
How do I know whether a route can ship my item?
Use the Shipping Calculator and read mail restrictions. Battery, liquid, food, powder, branded, oversized and fragile items may have fewer route choices.
Should I always buy extra services?
No. Extra services are optional. Use them when they solve a clear risk: detailed photos for uncertain items, reinforcement for fragile goods, waterproofing for weather, or insurance for higher value parcels.